![]() ![]() However, please note that our processing and fulfillment goals are designed to get orders on their way quickly and efficiently. We will do everything we can to try to accommodate your request. If you need to cancel or change your order, please contact us as soon as possible. What If I Need to Change or Cancel My Order? Where do you ship from? In some cases we use 3rd party warehouses or the manufacturer themselves to supply and ship our products to our customers. ![]() In these instances you will receive multiple tracking numbers via email as the items ship. Orders with multiple items may ship from multiple warehouses. You can see how long it takes an item to process by checking the availability section when viewing the item & viewing the estimated delivery dates link. Selecting next day air or 2-3 day shipping will not speed this processing time up only the transit time. NOTE: We do ship next day air and 2-3 shipping however some items we sell are made to order or factory direct & take additional time to process. If you have any special shipping instructions please let us know ahead of time by emailing us or typing them into the comments section when placing your order. *We do not ship internationally at this time.ĭepending on the size of your order, your location & where it is shipping from, your order will ship using UPS, FEDEX or The Post Office(USPS). ![]() *To obtain the shipping costs to Hawaii, Alaska, APO addresses & also for expedited shipping, please add your items to the shopping cart, enter your shipping address and use our shipping calculator for current rates. Our shipping rates are based on the total cost of merchandise in your order:įlat Rate Ground Shipping To The Lower 48 States Order Amount Regular Ground Cost How much does shipping cost?Our shipping charges are automatically calculated by our shopping cart after you enter your shipping information. You can click the "Estimated Delivery Dates" link next to the add to cart button on each product page to get an idea of when your merchandise will arrive to you. When viewing an item on our website this processing time is outlined under the availability section. Expedited shipping does not speed up this processing time it ONLY speeds up the transit time. NOTE: Some items we ship ship factory direct and take extra time to ship out. Once an item leaves the warehouse, Regular Ground shipments will be in transit for 2-5 business days & expedited shipments will be in transit for 1-3 business days.ĮXPEDITED SHIPPING: If you order an item and select next day air or 2-3 day service, those orders need to be placed before 3 p.m. Every item on our website will tell you how long it takes to ship under the availability section when that item. But you may recover the entire amount if travel insurance was purchased and the reason for the cancellation was covered.How long will my items take to ship?Most of the items we sell will ship within 1-2 business days from the date ordered. If you cancel more than 30 days before arrival, you will receive a refund of half the amount paid to date.Ĭancellations within 30 days before the arrival date do not receive a refund. You may cancel within 24 hours of booking and receive a full refund. The road turns into a trail that goes to the top of the mountain with beautiful long-range views. The surrounding area is private and quiet with walking paths right out the front door. The home is wonderfully decorated throughout with mountain decor, hardwood floors, and vaulted tongue-and-groove pine ceilings. ![]() The home feels private and remote but is only a short drive from Foscoe, Boone, Banner Elk. Guests can enjoy the scenic sights and sounds of the waterfall and large boulders from the comfort of the decks. Boulder Falls Retreat is a wonderful 3 level log cabin with a 90-foot waterfall nearby. ![]()
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